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Shipping information

> FREE SHIPPING FOR ORDERS ABOVE €400:

Y/PROJECT offers free standard delivery on orders above €400.
Please note that free shipping will be applied to your order at checkout.

> FOR ORDERS UNDER €400:

 STANDARD SHIPPING SHIPPING COST
France1-2 business days €12.50
Europe1-3 business days€12.50
Rest of the world2-5 business days€15

For customers in France and Europe, VAT for the shipping cost will be added at the checkout.

Delivery times are provided as guidelines only. Kindly note that delivery to rural addresses can result in longer delivery times.

Orders placed before 11:00 AM (CEST) will be shipped the same day. During the sales period, a large number of orders can result in longer delivery times.

All orders are shipped with UPS and require a signature upon delivery. UPS usually operates between 9 AM —6 PM on business days. You can specify an alternate daytime delivery address when ordering, for example, your work address (recommended).

TAXES AND DUTIES

The prices of products are Euros inclusive of taxes but excluding customs duties.

For all orders shipping outside of the EU, import and duty taxes may apply. Customs policies vary from country to country and we do not have any control over them. If you are required to pay import and duty taxes, you will be contacted directly by the shipping service. For more details, please contact your local customs office. 

IMPORTANT INFORMATION

Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays. We are unable to deliver to post office boxes. All orders are fully traceable through UPS.com

INSURANCE

Y/PROJECT insures each purchase during time in transit until it is delivered to you. All orders require a signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfillment by Y/PROJECT.

ORDER STATUS

All orders are shipped with UPS and are fully traceable on their website. You can always contact them if you have questions regarding your shipment.

Alternatively, you can refer to the “Orders” section of your account to get general information about your order status.